Awful experience with Richard and SDB.

Richard the business owner is uncooperative, obstructive, rude, aggressive and dishonest, whilst his fitters are incompetent and clearly under the influence. Richard agreed to replace the four front windows to our property that he fitted. He has paid the deposit to the manufacturer but is now refusing to make the final payment to have the windows delivered. He has admitted his business is currently suffering a downturn. On this note it would be highly risky to use Richard and SDB for any new work as he’s likely to go insolvent soon. In summary we are still waiting over 3 years for Richard to rectify all the problems. - 8 windows installed are incorrectly sized, quality is very poor when compared to existing Everest windows (stiff to open, panels rub on frame, handles wobble). - 4 front upstairs windows leak during/after rainfall or after the window cleaner has visited. SDB’s attempt to fix this using thicker rubber seals has made it worse - Windows let in more water and sound pr

16/11/2023